Account & Profile
Account Information
- Terms and Conditions update
- How to update Personify Health app to latest version?
- Unable to log into my Personify Health account
- How to add a profile picture via Personify Health app?
- How to unsubscribe from Personify Health emails?
- How to change your time zone?
My Profile
- How to turn on biometric sign in
- How to decline a friend request?
- How to update your work details
- How to leave a group
- How to create a group
- What is the friends leaderboard?
Rewards
- My points reset to "0".
- What are monthly milestone rewards?
- Where can I use my gift card?
- Refunds for failed gift card transactions
- I have not received my gift card redemption email
- How to redeem a Voucher
Orders
- What is the return policy for items purchased through the Personify Health store?
- How to access Global Merchandise Store on the website and place an order?
- Target Gift Card redemption
- Still haven't received my order
- How to remove an item from your Shopping cart?
- How to redeem an Amazon gift card?
Website
- I’m seeing a “Page cannot be found” message when I try to access the website.
- How to manually enter your steps
- How to remove a Healthy Habits tracker from your dashboard?
- How to track Healthy Habits for a past date?
- How to complete your Daily Cards?
- What are Step credits?